Unable to login from iOS devices even though you can log in from a PC/Mac

Applies to: Safari for iOS 9, iOS 8, & iOS 7

Private Browsing is an optional Safari browsing mode that causes no data from the browsing session to be saved, this means no cache files, cookies, or browsing history will be stored or collected in iOS, making for a fairly anonymous session on the client side.

Using Safari in this mode prevents us from setting cookies and saving some data in the browser that is required for things like device authentication and progress tracking. Not being able to save this data in Safari prevents you from logging in.

In order to log into your Hurst Review account, you must disable Private mode.

To disable Private Browsing:

  1. Open Safari in iOS as usual
  2. Visit hurstreview.com and tap on the URL to make the URL bar and navigation buttons visible
  3. Tap the panels icon in the corner, which looks like two overlapping squares. On iPhone this icon is located at the bottom of the screen. On iPad, it is at the top.

  4. If the option is highlighted, this means Private Browsing is enabled. Click this option to turn it off.

    With private mode disabled, you should now be able to log into your hurstreview.com account.
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